The remote end is not responding. What can I do?

There is very little you can do about this. Most ISPs will refuse to help if you are not running a Microsoft OS. You can enable lqr in your ppp.conf file, allowing ppp(8) to detect the remote failure and hang up, but this detection is relatively slow and therefore not that useful. You may want to avoid telling your ISP that you are running user-PPP...

First, try disabling all local compression by adding the following to your configuration:

    disable pred1 deflate deflate24 protocomp acfcomp shortseq vj
    deny pred1 deflate deflate24 protocomp acfcomp shortseq vj

Then reconnect to ensure that this makes no difference. If things improve or if the problem is solved completely, determine which setting makes the difference through trial and error. This will provide good ammunition when you contact your ISP (although it may make it apparent that you are not running a Microsoft product).

Before contacting your ISP, enable async logging locally and wait until the connection hangs again. This may use up quite a bit of disk space. The last data read from the port may be of interest. It is usually ascii data, and may even describe the problem (``Memory fault, core dumped''?).

If your ISP is helpful, they should be able to enable logging on their end, then when the next link drop occurs, they may be able to tell you why their side is having a problem. Feel free to send the details to Brian Somers , or even to ask your ISP to contact me directly.



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